Your Data Protection Rights
Where we act as a Processor, we process Personal Information based on the instructions of our corporate clients who act as the Controller of that information, and you should contact them to exercise any rights you may have under applicable privacy laws.
Where we act as the Controller, we are primarily responsible for deciding how your information is processed. In such case, you may have some or all the rights listed below, depending on the jurisdiction and our reason for processing your information. Please note that we may need to use your Personal Information to verify your identity prior to fulfilling any of the below rights:
- Right of access (Right to know)
You may ask us to provide you with further details on how we make use of your Personal Information, the sources, the categories or specific pieces of Personal Information we have collected, the categories of third parties to whom we have disclosed the information, and to request a copy of the Personal Information that we hold about you.
You may ask us to update any inaccuracies in the Personal Information we hold. If we disclose your Personal Information to others, we will tell them about the correction where possible.
You may ask us to erase your Personal Information where we no longer have lawful grounds to process it.
- Right to object to or restrict processing
You may have a right to restrict the processing of your Personal Information in certain circumstances, such as where you contest its accuracy.
- Right to data portability
You may have the right, where it is technically feasible, to ask that we transfer to a third party of your choice a copy of Personal Information we have obtained from you, in a structured, commonly used, and machine-readable format.
- Right to withdraw consent
If we rely on your consent as our legal basis for processing your Personal Information, you have the right to withdraw that consent.
- Right to lodge a complaint
You may have the right to lodge a complaint with the relevant supervisory or regulatory authority in your jurisdiction if you have a concern about any aspect of our privacy practices.
If you wish to exercise any of the above rights or request review of a decision or denial, please contact us using the applicable contact information:
• US: Complete this Form or call 855-275-5436
• Canada: Complete this Form