FAQs

E&O Insurance

What is E&O Insurance?

Errors & Omissions (E&O) is the liability insurance that covers your company in the event that a client alleges an error or negligence and intends to hold you responsible for a service you provided (or failed to provide) that did not have the expected or promised results. For some professions this may be referred to as malpractice insurance, often reserved for specific professions including accountants, doctors, and lawyers.

Who needs E&O Insurance?

E&O insurance is for any business that provides a service. This not only includes doctors, lawyers, accountants, architects and engineers, but hundreds of other contract businesses like software developers, consultants, real estate agents, etc.

When should you buy E&O Insurance?

You should purchase E&O insurance before taking on the risk. It should be part of your cost of doing business and is often required in a contract or can be viewed as a selling point to attract new customers.

Why choose E&O from ProWriters?

ProWriters’ underwriters have averaged 15 years serving the E&O marketplace. We have underwriting authority for several insurance companies as well as brokerage arrangements with several others in the event that we are unable to underwrite the risk ourselves.

Cyber Insurance

Who needs cyber & privacy liability insurance and what does it cover?

Any business that uses a computer should have Cyber Insurance. It used to be more for businesses that held Personally Identifiable Information (PII) including credit cards, checks, social security numbers, bank information, drivers licenses, medical information covered under HIPAA, or confidential corporate information. The insurance covers the 1st party costs of IT forensics, notifying customers affected, credit monitoring costs, PR costs as well as 3rd party costs or the costs to defend and settle claims related to a breach of PII. Policies also cover ransomware events, the resulting business interruption, the cost to rebuild your network, as well as potentially paying the ransom. With a huge increase in ransomware as well as social engineering/financial fraud/crime claims, this coverage is important for all businesses, especially small businesses.

Here are two great resource to reference: https://prowritersins.com/cyber-insurance-blog/is-cyber-insurance-worth-it/

https://prowritersins.com/cyber-insurance-blog/what-does-cyber-liability-cover/

How do I talk to my clients about cyber insurance?

Click here for a great resource on how to talk about cyber insurance and sell it to your clients.

What is the best way to compare cyber insurance options?

Check out our blog to learn about comparing cyber insurance by clicking here.

What are some common cybersecurity myths you hear?

We have a blog dedicated just for this question. Check it out by clicking here.

How can my clients protect against Social Engineering Attacks?

Click here for some of the most effective ways to protect against an attack.

Can you give me some claims examples to show my clients?

You can download cyber claims examples by filling out the form on this page. There is also a whitle labeled version available for you to add your logo to and send to clients.

Where can I find educational material for myself and clients?

Visit our broker resources page or blog page for resources that you and your clients can use.

What exactly is a Phishing email?

As defined by the Merriam Webster dictionary, “phishing is a scam by which an internet user is duped into revealing personal or confidential information which the scammer can use illicitly.”

If you check your email spam inbox, you’re bound to find hundreds of these (but don’t open them!). They can do serious damage to your computer system and your private information.

Learn more about how to protect yourself from these emails here.

How can my clients vet their 3rd party vendors?

Read our blog to learn about the qualifications of a capable and trustworthy third party vendor here.

What are some of the top cyber threats?

Learn about the top 10 cyber security threats today and what steps you and your clients can take by reading this blog.

Does a CGL policy cover cyber?

CGL policies do not cover cyber exposures, despite the growing need for cyber insurance coverage. Learn more by clicking here.

What is PCI compliance?

Created by the major credit companies including Visa, Mastercard, and American Express, these standards are meant to protect sensitive consumer data. This applies to businesses of all sizes—if your clients accept even one credit card payment, they will need to follow these rules. Click here to read more.

Is cyber insurance really worth it?

We get this question a lot, the short answer is YES. Click here to read more in our blog.

What is GDPR?

Read all about GDPR and compliance guidelines here.

My client takes credit cards – what do I need to know?

Some clients understand this exposure, but many do not or incorrectly think that because they outsourced this service that it is not their issue to deal with. Learn more in our blog by clicking here.